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Reserve Your Lunch, Dinner, or a Sleep Yurt!
Our Reservations & Cancellations Policies
Please read our reservation policies below & call 719-486-8114 to make your Cookhouse reservation. To book your sleep yurt online today, please click the button above.
• A reservation is required for all Cookhouse dinners and lunches, and Sleep Yurt rentals.
• RESERVATIONS REQUIRE A CREDIT CARD AND DIRECT CONFIRMATION OF YOUR RESERVATION by a Tennessee Pass staff member or email confirmation. Your credit card is not charged for the Cookhouse until your visit with us, or in the unlikely event of an unresolved cancellation issue. Sleep Yurt reservations will require immediate payment.
• YOU CANNOT MAKE A COOKHOUSE RESERVATION by leaving a phone or an email message for us- even if you are returning a call about a potential reservation. Please be sure to speak directly with our staff to confirm all Cookhouse reservations.
- All Sleep Yurt Reservations must be made through the Sleep Yurt page of this website.
- ALL CONFIRMED RESERVATIONS WILL BE FOLLOWED BY AN EMAIL CONFIRMATION. IF YOU DO NOT RECIEVE YOUR EMAIL CONFIRMATION PLEASE CONTACT US IMMEDIATELY.
• Cookhouse dinner reservations require cancellation by phone at least 72 hours prior to your reservation date.
• Sleep Yurt reservations require cancellation by phone within the following times:
Sleep Yurt reservations for Monday-Thursday: 15 days prior notice
Sleep Yurt reservations for Friday-Sunday: 15 days prior notice
• Sleep Yurt or Cookhouse cancellations made outside cancellation windows may be subject to a 100% charge of reservation. All cancellations will be followed by a cancellation confirmation email.
Check-in & Arrival
• Cookhouse dinner guests meet at the Nordic Center before 5:30 pm.
• Cookhouse lunch guests should plan on arriving at the Nordic Center at least 30 minutes before their seating time.
• Sleep Yurt check-in is best taken care of between 2:00 & 3:00 pm, especially if you are planning on dinner at the Cookhouse that same evening.
PLEASE CALL 719-486-1750 if you cannot arrive at the Nordic Center by 3:00 p.m. for your Sleep Yurt check-in, as special staffing arrangements will need to be made. Sleep Yurt Check in after 6pm will not provide any help with luggage by our staff.
Thank you for understanding and complying with our reservation & cancellation policies. Your cooperation helps us manage our wait lists and keeps food waste to a minimum!